Privacy Policy

This Privacy Policy (the "Policy") explains how Open System Applications LLC (referred to as "we," "us," or "our") collects, uses, and protects the personal data of individuals ("users" or "you") in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

1.1. For the purposes of this Policy, Open System Applications LLC is the data controller responsible for the collection and processing of personal data.

2. Information We Collect

2.1. We may collect and process the following types of personal data:

• Contact information (e.g., name, email address, phone number)
• Account registration details (e.g., username, password)
• Usage and technical data (e.g., IP address, device information, browser type)
• Communication preferences and interactions with our services
• Other information about you that you decide is in your best interest to share with the service.

3. Purposes of Data Processing

3.1. We collect and process personal data for the following purposes:

• Providing and improving our services
• Responding to inquiries and communicating with users
• Analyzing usage patterns and trends
• Personalizing user experiences
• Enforcing our Terms of Service and protecting our legal rights
• Complying with legal obligations

4. Lawful Basis for Processing Personal Data

4.1. We rely on one or more of the following lawful bases for processing personal data:

• Performance of a contract: Processing is necessary for the performance of a contract with the user.
• Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services and protecting our business.
• Consent: We may seek your consent for specific processing activities, which you can withdraw at any time.

5. Data Sharing and Disclosure

5.1. We may share personal data with the following parties:

• Service providers: We may engage third-party service providers to assist with data processing and service delivery.
• Legal obligations: We may disclose personal data if required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the relevant third party.

6. International Data Transfers

6.1. We may transfer personal data to recipients located in countries outside the USA or the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

7. Data Retention

7.1. We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

8. Your Data Protection Rights

8.1. You have certain rights regarding your personal data, including:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete personal data.
• Erasure: You can request deletion of personal data under certain circumstances.
• Restriction: You can request restriction of processing in certain situations.
• Objection: You can object to the processing of your personal data.
• Data Portability: You can request a copy of your personal data in a commonly used format.
• Withdrawal of Consent: If we rely on your consent for processing, you can withdraw your consent at any time.

9. Security Measures

9.1. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

10. Contact Us

10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us by sending an e-mail message to administrator@ReturnToLove.app. 

11. Updates to the Privacy Policy

11.1. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our website or through other appropriate channels. Please review this Policy periodically for any updates.