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Emotional Intelligence (EI)Emotional intelligence refers to the ability to recognize, understand, manage, and effectively express one's own emotions, as well as to perceive, interpret, and respond appropriately to the emotions of others. EI involves using emotional information to guide thinking and behavior, and adapting or adjusting emotions to achieve goals in different environments or contexts.Open System Apps has adopted the principles and practices of Nonviolent Communication (what we call "collaborative conversation"). We find NVC provides the most practical ways of leveling up the emotional intelligence of conversational behaviors. |
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The 6 Essential Skills of Emotional IntelligenceIf you ask any LLM (large language model) to define emotional intelligence, it will likely give you a list of essential skills. We've seen many variations of this list. We've adopted the following six skills as the most essential: |